Privacy Notice

Last Updated: December 10, 2018

This Privacy Notice describes how we collect and use your personal information in relation to AWS websites, applications, products, services, events, and experiences that reference this Privacy Notice (together, “AWS Offerings”).

This Privacy Notice does not apply to the “content” processed, stored, or hosted by our customers using AWS Offerings in connection with an AWS account. See the agreement governing your access to your AWS account and the AWS Data Privacy FAQ for more information about how we handle content and how our customers can control their content through AWS Offerings. This Privacy Notice also does not apply to any products, services, websites, or content that are offered by third parties or have their own privacy notice.

Personal Information We Collect

We collect your personal information in the course of providing AWS Offerings to you.

Here are the types of information we gather:

  • Information You Give Us: We collect any information you provide in relation to AWS Offerings. Click here to see examples of information you give us.
  • Automatic Information: We automatically collect certain types of information when you interact with AWS Offerings. Click here to see examples of information we collect automatically.
  • Information from Other Sources: We might collect information about you from other sources, including service providers, partners, and publicly available sources. Click here to see examples of information we collect from other sources.

How We Use Personal Information

We use your personal information to operate, provide, and improve AWS Offerings. Our purposes for using personal information include:

  • Provide AWS Offerings: We use your personal information to provide and deliver AWS Offerings and process transactions related to AWS Offerings, including registrations, subscriptions, purchases, and payments.
  • Measure, Support, and Improve AWS Offerings: We use your personal information to measure use of, analyze performance of, fix errors in, provide support for, improve, and develop AWS Offerings.
  • Recommendations and Personalization: We use your personal information to recommend AWS Offerings that might be of interest to you, identify your preferences, and personalize your experience with AWS Offerings.
  • Comply with Legal Obligations: In certain cases, we have a legal obligation to collect, use, or retain your personal information. For example, we collect bank account information from AWS Marketplace sellers for identity verification.
  • Communicate with You: We use your personal information to communicate with you in relation to AWS Offerings via different channels (e.g., by phone, email, chat) and to respond to your requests.
  • Marketing: We use your personal information to market and promote AWS Offerings. We might display interest-based ads for AWS Offerings. To learn more, please read our Interest-Based Ads notice
  • Fraud and Abuse Prevention and Credit Risks: We use your personal information to prevent and detect fraud and abuse in order to protect the security of our customers, AWS, and others. We may also use scoring methods to assess and manage credit risks.
  • Purposes for Which We Seek Your Consent: We may also ask for your consent to use your personal information for a specific purpose that we communicate to you.

Cookies

To enable our systems to recognize your browser or device and to provide AWS Offerings to you, we use cookies. For more information about cookies and how we use them, please read our Cookies Notice.

How We Share Personal Information

Information about our customers is an important part of our business and we are not in the business of selling our customers’ personal information to others. We share personal information only as described below and with Amazon.com, Inc. and the subsidiaries that Amazon.com, Inc. controls that are either subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.

  • Transactions Involving Third Parties: We make available to you services, software, and content provided by third parties for use on or through AWS Offerings. You can tell when a third party is involved in your transactions, and we share information related to those transactions with that third party. For example, you can order services, software, and content from sellers using the AWS Marketplace and we provide those sellers information to facilitate your subscription, purchases, or support.
  • Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include: delivering AWS hardware, sending communications, processing payments, assessing credit and compliance risks, analyzing data, providing marketing and sales assistance (including advertising and event management), conducting customer relationship management, and providing training. These third party service providers have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process that information in accordance with this Privacy Notice and as permitted by applicable data protection law.
  • Business Transfers: As we continue to develop our business, we might sell or buy businesses or services. In such transactions, personal information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the individual consents otherwise). Also, in the unlikely event that AWS or substantially all of its assets are acquired, your information will of course be one of the transferred assets.
  • Protection of Us and Others: We release account and other personal information when we believe release is appropriate to comply with the law, enforce or apply our terms and other agreements, or protect the rights, property, or security of AWS, our customers, or others. This includes exchanging information with other companies and organizations for fraud prevention and detection and credit risk reduction.
  • At Your Option: Other than as set out above, you will receive notice when personal information about you might be shared with third parties, and you will have an opportunity to choose not to share the information.

Location of Personal Information

Amazon Web Services, Inc. is located in the United States, and our affiliated companies are located throughout the world. Depending on the scope of your interactions with AWS Offerings, your personal information may be stored in or accessed from multiple countries, including the United States. Whenever we transfer personal information to other jurisdictions, we will ensure that the information is transferred in accordance with this Privacy Notice and as permitted by applicable data protection laws.